Experience.
Each project follows the same guiding thread: using design to better understand needs and context, align around a realistic vision, and structure action. Here are examples of projects we have worked on.
Strengthening the relationship between the police and citizens through the national digital services platform.
As part of a large transformation program within the UK police services, We conducted field research to define a single digital services platform aligned with the real needs and challenges of both citizens and officers.
We then defined the vision and strategy, developed the service offering for the unified platform, and iteratively co-developed the services and their various features.
Client: National Policing Porfolio, Metropolitan Police
Making public London public transport more accessible to deaf and hard-of-hearing passengers.
We co-designed and tested various features and approaches to help deaf and hard-of-hearing passengers better navigate London’s transport services and access real-time updates and announcements.
Client: Arriva Rail Services, Transport for London
Enable fast paced distribution of information and editorial content on a centralised platform.
Research and co-design with professionals from the journalism and media sectors, followed by the design of unified platform for content distribution and licensing. This improved ease of access to a wide range of multimedia and international content, for a high-pressure newsroom and editorial teams.
Client: Reuters Media, Reuters Connect
Improving the collaboration methods of a network of organisations working on technology ethics.
The Catalyst Network is a distributed network of organisations working on various Tech for Good and technology ethics challenges. I led a collective effort to reflect on current practices of remote collaboration and knowledge-sharing, to enable them to better tap into the potential of their collective, improving communication and collaboration through new ways of working and tools.
Let’s chat!
Whether you have a question, a project you’d like to discuss, or you’re simply curious, don’t hesitate to get in touch!